Our service collects the following information about your interaction with TenWords service without identifying you as an individual:

  • Log Information: We receive certain standard information that your device or browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses. This may also include:
    • Internet protocol address.
    • Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
    • Cookies that may uniquely identify your browser visiting our website.
  • Device information: Each device using the TenWords software is uniquely identified with a combination of the following device-specific information: hardware model, operating system version and unique device identifiers or cookies when used through a conventional browser. We don't use any mobile network information nor use your phone number to generate this unique identifier.
  • Local storage: We may collect and store activity information (NO personal information) locally on your device using mechanisms such as local databases, browser web storage (including HTML 5) and application data caches.

All user data is securely stored in data center in West Europe region. You can request to download all your data or permanently delete it in the user settings page or by contacting TenWords support.

Tenwords landing page uses Google Analytics for collecting anonymous visitor statistics, but ad retargeting and user ID features are disabled. In simple terms, user visits are not correlated with their account on TenWords or visits to other websites on the internet.

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